Managed Maintenance
Your site and software, kept updated, backed up and watched.
A monthly plan covering updates, security patches, backups, uptime monitoring and fixes, with support tickets answered within agreed response times.
- Fixed price before work starts
- You own everything
- Reply within one business day
Sound familiar?
Plugin updates break things, so nobody updates anything.
You find out your site is down when a customer tells you.
Small fixes wait weeks because nobody owns them.
If any of these ring true, we can help. Tell us which one and get a plan in seconds.
What's included
Each project is scoped in writing first, so you know exactly what's included and what it costs.
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Updates done safely
Updates and security patches tested before they go live.
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Backups you can restore
Scheduled backups, with restores tested.
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Uptime monitoring
We get the alert, not your customers.
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A team on call
Support tickets with agreed response times.
What's not working right now?
Describe it in your own words. Our assistant suggests a plan straight away, and a person from our team reads every message.
- Plan in seconds
- Read by a real person
- No sign-up needed
How it works
- Step 1
Onboard
We review your site or app, take a full backup and set up monitoring.
- Step 2
Stabilise
We fix anything urgent we find.
- Step 3
Maintain
Monthly updates, backups and checks.
- Step 4
Report
A short monthly report of what was done.
Questions about Managed Maintenance
Didn't find yours? Ask it in the booking form and we'll answer before the call.
01. What's included each month?
Updates, security patches, backups, uptime monitoring and an agreed amount of small fixes. Larger changes are quoted separately.
02. Do you maintain sites you didn't build?
Yes. We start with a review and a backup, then take it on.
03. How fast do you respond?
Response times are agreed in your plan, with faster responses for urgent issues.
04. How much does a project cost?
After a short discovery call we send a written, fixed-price proposal with milestones. You know the full cost before any development starts, and invoices are tied to delivered milestones.
05. Who owns the code and designs?
You do. Source code, repositories, design files, and documentation belong to you from day one, and we hand everything over at launch.
Book your free consultation
Tell us about your project and we'll set up a call. No obligation, and no sales script.
- 1We reply within one business day to arrange a time.
- 2We talk through the problem and what success looks like.
- 3You get a written, fixed-price proposal. Then you decide.