1. Who we are
Inventico Solutions ("Inventico", "we", "us") operates inventicosolutions.com and provides web, app, software, AI, and digital marketing services. We are responsible for the personal information described in this policy.
Registered address: [registered address to be confirmed].
Privacy contact: hello@inventicosolutions.com.
2. Information we collect
Information you give us
When you submit the consultation form on our contact page, we collect:
| Field | Required | Why we need it |
|---|---|---|
| Full name | Yes | To address you and identify your request |
| Work email | Yes | To reply to you |
| Company | No | To understand your organization's context |
| Phone | No | To call you if you prefer |
| Service of interest | No | To route your request to the right people |
| Project summary | Yes | To understand what you need |
Please don't include passwords, payment details, health information, or other sensitive personal data in the form. If you email or call us, we keep the information you choose to share in that conversation.
Information collected automatically
- IP address: stored with each form submission and used to prevent spam and abuse (including limiting repeated submissions).
- Technical data: our hosting provider's servers record standard access logs (IP address, browser type, pages requested, date and time) for security and troubleshooting.
- Cookies: only the essential cookies described in section 7.
We do not use advertising trackers or third-party analytics on this website, and we do not sell personal information.
3. How we use it
- To respond to your enquiry, arrange a discovery call, and prepare a proposal.
- To deliver services if you become a client (under a separate agreement).
- To keep the website secure, prevent spam, and diagnose technical problems.
- To meet legal, accounting, and record-keeping obligations.
We will only send you marketing emails if you ask us to, and you can opt out at any time.
4. Legal bases
Where data protection law requires a legal basis, we rely on: steps taken at your request before entering into a contract (responding to your enquiry and preparing a proposal); our legitimate interests in running a secure website and replying to business enquiries; legal obligations; and your consent where we ask for it, which you can withdraw at any time.
5. Who we share it with
We share personal information only with service providers that help us run the website and our business, under contracts that require them to protect it:
- Hosting and database providers, which store the website and form submissions.
- Email providers, which deliver form notifications to our team and our replies to you.
- Google Fonts: pages load typefaces from Google's servers, which receive your IP address and browser details when fonts are requested.
- Professional advisers and authorities, where required by law or to protect our legal rights.
Some providers may process data outside your country. Where that happens, we rely on appropriate safeguards such as standard contractual clauses.
6. How long we keep it
We keep consultation requests for up to 24 months after our last contact with you, unless you become a client, in which case records are kept for the duration of the engagement and as required by law. Server access logs are kept for a short period for security purposes. Then we delete or anonymize the information.
7. Cookies
This website uses only cookies that are strictly necessary for it to work. They don't track you across other sites.
| Cookie | Purpose | Duration |
|---|---|---|
inventico-solutions-session | Keeps your session, for example to show form errors and confirmation messages | 120 minutes |
XSRF-TOKEN | Protects forms against cross-site request forgery | 120 minutes |
You can block or delete cookies in your browser settings, but the contact form may not work without them.
8. Security
We use encrypted connections (HTTPS), access controls, and regularly updated software to protect personal information. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the authorities of a breach where the law requires it.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information; to object to or restrict how we use it; and to withdraw consent. To make a request, email hello@inventicosolutions.com. We will respond within the time the law requires and may need to verify your identity first. You also have the right to complain to your local data protection authority.
10. Children
This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from anyone under 16.
11. Changes to this policy
We may update this policy as our website or services change. The "Last updated" date at the top shows when it was last revised, and significant changes will be highlighted on this page.
12. Contact us
Questions about this policy or your information: hello@inventicosolutions.com, or write to Inventico Solutions, [registered address to be confirmed]. See also our Terms of Use.